Qualifications
The qualification – Storage and Warehousing

In consultation with the freight logistics industry, awarding bodies and other partners, Skills for Logistics have developed a Storage and Warehousing S/NVQ at two levels. The qualification is specifically aimed at employees dealing with the handling and storing of goods within a commercial, industrial or removers’ warehouse or freight facility. This is a significantly different qualification to the Distribution, Warehouse and Storage Operations S/NVQ and reflects industry demands for a qualification focusing on the freight transport sector. A full list of units is shown overleaf.

The Level 2 Qualification is designed for an employee working in roles such as a warehouse operative or goods removal. They must demonstrate a sufficient level of competence to complete 2 mandatory units plus 3 out of 5 optional units to gain the award. The units include health and safety in the workplace and the ability to work effectively with colleagues. They also cover the technical competences required to carry out tasks effectively.

The Level 3 Qualification is for employees whose role involves supervision or management of a warehouse or removal operation and builds upon the competencies required at level 2. To obtain this award, employees must show a sufficient level of competence to complete 6 mandatory units plus 1 from 2 optional units. Units include health and safety in the workplace and building relationships with colleagues and customers. They also cover the technical competences required to manage all the tasks involved with the efficient management of a warehousing facility as well as the management of individuals.

Candidates at either level are encouraged to achieve as many units against which they can demonstrate competence and not just the minimum number required for a full award. 

Level 2

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Contribute to effective working relationships

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Contribute to the maintenance of health, safety and security in the workplace

Optional units – select 3 Units

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Receiving loads and dispatching goods

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Placing goods in storage

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Assemble orders for dispatch

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Maintain the safety and quality of goods

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Maintain hygiene standards in handling and storing goods

Additional units

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Operate specialised plant and machinery to performance requirements

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Lifting and transferring

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Lift, transfer and position loads

Employees must obtain both mandatory units plus 3 out of the 5 optional units for a full award. The additional 2 units do not form part of the qualification but are available for employees who have the opportunity to demonstrate competence in these areas.

Level 3

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Contribute to a safe and healthy working environment

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Contribute to the provision of customer services

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Manage yourself

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Create effective working relationships

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Manage the receipt, storage and dispatch of goods

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Audit stock level and stock records

Optional units – select 1 unit

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Maintain the quality of external services

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Lead the work of teams and individuals to achieve their objectives

Additional units

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Contribute to the selection of personnel for activities

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Contribute to the development of teams and individuals

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Respond to poor performance in your team

Employees must obtain all 6 mandatory units plus 1 optional unit for a full award. The additional 3 units do not form part of the qualification but are available for employees who have the opportunity to demonstrate competence in these areas

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